Shipping policy
Thank you for shopping with Maison Durvage! We're thrilled to bring our fragrances to your home. Here’s everything you need to know about our shipping process:
Processing Time
- Orders are processed within 1-3 business days (Monday-Friday), excluding weekends and holidays.
- Once your order is processed, you'll receive an email with a tracking number.
Shipping Rates
- Shipping rates are calculated at checkout based on your delivery address.
- Free standard shipping on orders over $75 within the contiguous U.S.
Shipping Methods
- We use trusted carriers such as USPS and UPS to deliver your order.
- You can choose from standard or expedited shipping options at checkout.
Delivery Times
- Standard shipping typically takes 3-7 business days, depending on your location.
- Expedited shipping options are available for faster delivery, and times will vary depending on the service selected.
Shipping Restrictions
- We currently only ship within the United States. No international shipping at this time.
Order Tracking
- Once your order ships, you will receive an email with a tracking number to monitor your package’s journey.
Lost or Damaged Packages
- While we take great care to package your items securely, Souther Scent is not responsible for any lost, stolen, or damaged items once they are in the possession of the carrier.
- If your package is lost or damaged, please reach out to the carrier directly. If you need assistance, feel free to contact us at [insert email/contact].
Address Accuracy
- Please double-check your shipping address before completing your order. We are not responsible for errors in the shipping address that result in delayed or misdirected deliveries.
If you have any questions or concerns, don’t hesitate to contact us at [insert email/contact info]. We’re here to help!
Thank you for choosing Souther Scent. We can’t wait for you to experience our fragrances!
Warmly,
The Southern Scent Team